NAAM GROUP is proud to have been recognized as a global leader across the tourism and hospitality sectors, for our brand value, and for our reputation within and across the industries in which we operate. Our leadership is often acknowledged by leading tourism and hospitality publications, professional and government organizations, and other institutions around the world. We have earned numerous industry awards, which not only exemplify our commitment to excellence in learning but also validate the quality of service that we deliver to our customers.

MALAYSIA TOURISM QUALITY ASSURANCE 2019-2022

Malaysia Tourism Quality Assurance (MyTQA) is the initiative of the Ministry of Tourism and Culture to improve the quality of service and facilities for tourism products in Malaysia. Aims:

Increase customer confidence by accrediting only top quality tourism related products and services.

Classifying tourism products that are up to standards of excellence

Increasing tourists’ awareness that values quality tourism products and services.

To classify tourism products that raise the standard for tourist’s satisfaction.

To improve tourist’s trust and confidence towards Malaysian tourism products by being certified through MyTQA

To instil the culture of prioritising the usage of products of quality by honest and genuine tourism operators and industry players.

Application Guidelines

Ability to fulfil the stringent criteria set out by the various ministerial departments and the related NGOs.

Every nominated product will go through a thorough due diligence and evaluation process over a period of time.

Since the Ministry of Tourism was reformed to be solely responsible for tourism in 2004, the Malaysia Tourism Quality Assurance (MyTQA) certification has been awarded to only 41 establishments in the whole of Malaysia.

Of this 41 recipients, the state of Kedah has got 12 establishments that have fulfil the relevant criteria and have been awarded the MyTQA certification.

The 12 establishments that hold the coveted MyTQA certification in Kedah are:

1. Naam Watersports, Langkawi.

2. Naam Cruise, Langkawi

3. Paradise 101 Langkawi

4. Crocodile Adventure Land, Langkawi.

5. Dayang Bunting Marble Geoforest Park

6. Faizy Crystal Glass Blowing, Langkawi

7. Galeria Perdana Langkawi

8. Langkawi Wildlife Park

9. Mardi Agrotechnology Park

10. Panorama Langkawi (Langkawi Cable Car)

11. Underwater World, Langkawi

12. Zipline Eco Adventures – Umgawa

We at NAAM established 7 years ago in Kedah, operating in the Emerald Isle of Langkawi, after having fulfil the laborious and stringent quality evaluations by the Ministry of Tourism, Arts & Culture (MOTAC) are proud to be the recipient of 3 (THREE) MyTQA certifications.

This puts us as the only establishment in the whole of Malaysia to have the most number of certifications.

Furthermore, our join efforts have now put Kedah firmly as the state in Malaysia with the highest number of MyTQA certifications.

TRIPADVISOR CERTIFICATE OF EXCELLENCE 2019


The world’s largest travel platform awarded NAAM a TripAdvisor Certificate of Excellence as rated by most of the travelers around the globe. NAAM has continuously provided excellent hospitality service and exceeds customer’s satisfaction. Providing unconditional assistance to our valued guest’s needs motivates our staff always and the way to deliver hospitality that is nothing compares as creating an exceptional and unforgettable experience to all guests is simply TEAM NAAM’s obligation.

MATTA AWARDS 2019-MOST CREATIVE TOUR PACKAGE


The MATTA Awards is an award programme organized by Malaysian Association of Tour and Travel Agents (MATTA) exclusively for MATTA Members. The Awards are presented to recognize MATTA Members’ achievement in the highest standards of service delivery for Malaysian tourism industry. NAAM World Travel & Tours has been awarded for Discover Magical Islands by Jet Ski also known as Island Hopping by Jet Ski as the Most Creative Tour Package. It was also meant to encourage more travel and tour operators in the country to be more innovative, especially in the face of disruptive technology. Read More

 

GLOBAL RESPONSIBLE BUSINESS LEADERSHIP AWARDS 2018


The awards represents the most prestigious form of recognitions for companies globally on leadership in corporate social responsibility and corporate social sustainability. Improves your company’s public image and relationship with stakeholders and consumers by associating your brand with the United Nation Sustainable Development Goals. NAAM Group spearheaded by the Chairman, Dato’ Dr. Ravi Ponniah was presented an award for Tour Management Excellence. Read More

20TH MALAYSIA TOURISM AWARDS 2018 (MOST INNOVATIVE TOUR PACKAGE)


The Malaysia Tourism Awards is the highest form of recognition by the Ministry of Tourism and Culture and Tourism Malaysia for industry players whose outstanding contributions have played a significant role in the success of Malaysia's tourism industry. NAAM World Travel & Tours bags Most Innovative Tour Package-Off the Beaten Track 2018 for Discover Magical Islands by Jet Ski also known as Island Hopping by Jet Ski.

THE BIZZ AWARDS 2018-WORLD CONFEDERATION OF BUSINESS ENTREPRENEURIAL COMPANY


It gathers and recognizes leading businesses from different regions that contribute to the daily growth of their local economy and the world economy. THE BIZZ was created by World Confederation of Businesses (WORLDCOB), to offer to the global business community a range of benefits that further their development.

MALAYSIA TOURISM QUALITY ASSURANCE 2017-2020


Malaysia Tourism Quality Assurance (MyTQA) is an initiative taken by the Ministry of Tourism and Culture Malaysia to enhance the service and quality of tourism products in Malaysia. It is a recognition to the tourism product and act as a tactic to instill the culture of prioritising service quality among the tourism industry players.

APEA-ASIA PACIFIC ENTREPRENEURSHIP AWARDS 2017


A regional award for outstanding entrepreneurship, the APEA is built on the idea that for entrepreneurs to continue innovating and sustaining their leadership. The APEA provides a real platform for companies and governments to recognize and be recognized for entrepreneurial excellence, hence spurring greater innovation, fair practices and growth in entrepreneurship. As a regional award, the APEA will be able to group together leading entrepreneurs across the region, as a powerful voice for entrepreneurs with the crème-de-la-crème networking opportunity. NAAM Group was recognized by the Asia Pacific Entrepreneurship Awards (APEA) 2017 as an achievement and effortlessly improving their corporate visibility in the field of entrepreneurial activity.

NATIONAL RECORD- MALAYSIA BOOK OF RECORDS-MOST NUMBER OF NATIONS RIDING ON JET SKIS


NAAM was listed on the most prestigious Malaysia Book of Records last December 1, 2017 bagging the record of Most Number of Nations Riding on Jet Skis. As the National Record-Keeper, MBR is an official body that recognises record-holders, record-breakers, and record creators in the country. Upon confirmation of a record, the MBR will issue certificates to the record holder as a recognition for their efforts.

LITA-LANGKAWI TOURISM AWARD WINNERS 2014/2015


The Annual Langkawi Tourism Award is a recognition from the Government to leaders in the tourism industry. The awards encourage tourism players to meet and strive to achieving greater standards in 6 categories and 24 sub categories. The awards play an integral role in rewarding business excellence, innovation, industry professionalism, collaborations and initiatives. The awards are announced at a Gala Ceremony, where industry players gather to celebrate their achievements